Building Better Community and Passionate Evangelists:
Justin who works for Clearspring has some great words of advice for social media community managers. He points to four key words of advice on community building:
Step away from your computer
Find someone who LOVES your product and company to lead your community
Find your community and get to know them personally
Make love to your users
I like how Justin doesn’t focus on the technology, but the people. Check out the full post over at Oatmeal Stout.
Resources for Cultivating Online Conversation and Relationships via Social Media
Also, check out 1000 True Fans, if you’re trying to build a community. Also check out Connie Bensens online resources on community strategy. If you are looking for more social media marketing resources, you can check out these great resources.